Privacy Policy

VGS SchoolPad ("App", "we", "us", "our", or "Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Service").

2.1 Information You Provide Directly

We collect information that you voluntarily provide when using the Service, including:

• Account Registration Information: Name, email address, phone number, school name, and role (Teacher, Parent, Administrator, Coordinator)
• Profile Information: Additional details you choose to provide about yourself
• Authentication Credentials: Account login credentials and authentication data
• Communication Data: Messages, feedback, support requests, and communication with other users through the Service
• Content You Create: Homework assignments, descriptions, attachments, images, and other content you upload

2.2 Information Collected Automatically

We automatically collect certain information about your device and usage patterns:

• Device Information: Device model, operating system type and version, unique device identifiers, IDFA (iOS), Android Advertising ID, mobile network information
• Usage Information: Features accessed, actions performed, time and date of activities, search queries, homework viewed, assignments clicked
• Location Information: Approximate location data (city/country level) based on IP address; precise GPS location only if you grant permission
• Log Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, error logs
• Cookies and Similar Technologies: We use cookies, local storage, and similar tracking technologies to enhance user experience

2.3 Information from Third Parties

• School Information: We may receive information about schools, classes, and organizational structures
• Firebase Services: Usage analytics, crash reports, and performance data
• Push Notification Service: Device push notification tokens and notification delivery data
• Image Upload Metadata: EXIF data and file metadata associated with uploaded images

3.1 Service Delivery and Functionality

• Creating and maintaining your account
• Enabling homework posting, assignment, and viewing features
• Providing real-time synchronization of homework data
• Processing file uploads and image attachments

3.2 Communication

• Sending push notifications about new homework assignments
• Sending administrative notifications and updates
• Responding to your inquiries and support requests
• Sending security alerts and password reset confirmations

3.3 Analytics and Improvement

• Analyzing usage patterns to improve service features
• Identifying technical issues and troubleshooting problems
• Conducting research for app optimization
• Generating anonymized statistical reports

3.4 Security and Compliance

• Detecting, preventing, and addressing fraud, abuse, and security incidents
• Protecting against malicious, deceptive, or illegal activity
• Enforcing our Terms of Service and other applicable agreements
• Complying with legal obligations and government requests

3.5 Personalization

• Customizing content based on your role (Teacher/Parent/Admin)
• Remembering your preferences
• Providing personalized features and recommendations

3.6 Legal and Safety

• Establishing, exercising, or defending legal claims
• Protecting the rights, privacy, safety, and property of users and the public

4.1 We Share Information With

Service Providers — third-party providers that assist in operating the App:

• Firebase (Google Cloud): Hosting, database, authentication, storage, and analytics
• Analytics Providers: For app performance monitoring and crash reporting

School Personnel — within your school organization:

• Teachers may view parent and student information for their assigned classes
• Administrators may view all user data for management purposes
• Coordinators may view departmental data

Legal Requirements — We may disclose information when required by law or in good faith:

• Comply with court orders, laws, or legal processes
• Protect public safety
• Enforce our Terms of Service
• Protect our legal rights

Business Transfers: If VGS SchoolPad is merged, acquired, or sold, your information may be transferred as part of that transaction.

4.2 We Do NOT Share Information With

We retain your information for as long as necessary to maintain your account and provide the Service, comply with legal and regulatory obligations, resolve disputes and enforce agreements, and operate and improve the Service.

5.1 Retention Periods

6.1 Security Measures

6.2 Limitations

7.1 Access and Correction

• Access your personal information
• Request correction of inaccurate data
• Download your data in a portable format

7.2 Deletion

You may request deletion of your account and associated information by contacting us. Please note that some information may be retained for legal compliance or legitimate business purposes.

7.3 Marketing Communications

• Non-essential push notifications through app settings
• Marketing emails (where applicable)
• Personalized recommendations

7.4 Location Services

• Device settings that restrict app location access
• In-app privacy settings

8.1 Age Restrictions

VGS SchoolPad is intended for school organization use (Teachers, Parents, Administrators). We do not knowingly collect personal information from children under 13 without verifiable parental consent.

8.2 Parental Rights

If a child under 13 has been registered without proper parental consent, parents may:

• Request information about the child's data
• Request deletion of the child's account and data
• Contact us to exercise parental rights

8.3 COPPA Compliance

9.1 How We Use Cookies

• Session management and authentication
• Remembering user preferences
• Analytics and usage tracking
• Security and fraud prevention

9.2 Types of Cookies

9.3 Controlling Cookies

• Browser/app settings
• Clearing local storage
• Disabling cookies (note: this may affect functionality)

10.1 External Links

Our Service may contain links to third-party websites and services. This Privacy Policy does not apply to external websites, and we are not responsible for their privacy practices. Please review their privacy policies before providing information.

10.2 Third-Party Service Providers

11.1 International Data Transfers

• Processed and stored on servers located outside your country of residence
• Transferred to countries that may not have the same level of data protection
• Accessed by our team members and service providers globally

11.2 Data Processing Agreement

13.1 Legal Basis for Processing

13.2 Data Subject Rights

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

14.1 Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:

• Displaying a prominent notice on the app
• Sending an email notification
• Updating the "Last Updated" date at the top of this page

14.2 Continued Use

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

16.1 Do Not Track Signals

Our Service does not respond to "Do Not Track" signals from browsers.

16.2 California Online Privacy Protection Act (CalOPPA)

• Disclose our privacy practices clearly
• Allow anonymous browsing
• Provide mechanisms to update and delete information

16.3 Your Responsibility

• Maintaining account confidentiality
• Responding promptly to security breach warnings
• Keeping contact information current
• Understanding privacy settings

17.1 Resolution Process

18.1 Severability

If any provision of this Privacy Policy is found to be invalid, the remaining provisions remain in effect.

18.2 No Third-Party Beneficiaries

This Privacy Policy creates no third-party beneficiary rights.

18.3 Entire Agreement

This Privacy Policy, together with our Terms of Service, constitutes the entire agreement regarding privacy practices.